Throughout the duration of the afternoon I heard nothing. Marcus replied that he would relay this all to his gm.Īfter speaking with the gm, Marcus advised me that I had to wait to hearįrom the gm directly before any thing could happen. At some point in conversation with the sales manager he was essentially stating we didn’t know what we were talking about and my wife advised she is a lawyer and understands how transactions work. The lawyer came into play when they spoke to my wife, who’s a lawyer, on the day the sold the vehicle. I told him that I would remove all reviews and we could continue the deal. I advised Marcus that the reviews were made based on an honest review and he agreed with everything i said regarding it. He further stated to me that lawyers were mentioned so he was no longer allowed to speak with me. On the day prior (when it was “sold” from under me), Ford had sent me an email asking how my experience was with the dealer and i answered it honestly, not good.
When I asked about continuing the deal he advised me that he couldn’t because his gm was upset over a poor review I have the day before. He further advised that the truck was never sold and still available. He advised that he was, was apparently told that no one from the dealer was to speak with me and that he was scheduled to have meeting with the general manager regarding the situation. On day three I called to speak with the original manger, Marcus, to ask if he was made aware of what happened. The manager didn’t care to hear any of this and that concluded day two of dealing with this terrible dealer. I also suggested that since they messed up that perhaps they could assist in getting me into a similar truck. I was eventually advised that the person test driving the vehicle is buying it and I explained to the manager that this is poor business practice, I had a deal on the vehicle and he shouldn’t do that. When I explained that I had worked a deal the night before he had nothing to say and didn’t care. He advised me that they work on first come first serve so the truck would be sold to the individual driving it. I requested to speak to the manager and he was completely useless and rude. When I inquired ho this was so since I agreed to purchase it the night prior, she said that’s what she was being told by her sales manager (different one as Marcus was off this day). She advised the the truck was currently on a test drive and most likely being sold.
When the following day arrived, I heard nothing from the dealer all morning and eventually called to ask the salesperson what the status was. Marcus, advised me to fill out the credit app and they would wrap up the deal the following day. By the time came to an agreement, it was ending business hours. I spoke to a sales person and sales manager over the phone throughout an entire day to make a deal on a truck. This a second review for a reason, please read.
0 kommentar(er)
